Reply to: tickets(274228)

again? If you look at the beginning of the ticket you will see that we have already done it, both plugins and debug as well as all the indicated steps. The developers of the theme also send us this screenshot in which it is seen that the problem is from EVENTON.

Reply to: tickets(274733)

Same hold for the site https://netwerk21.com/wp-admin/admin.php?page=eventon

Same username etctera as the other site

IP blocking disabled

 

Reply to: tickets(274543)

Hi,

I think you’re on the right track. It only works when logged in as admin. When logged in as anything else (regular user, visitor etc) or logged out, it doesn’t load. Any ideas what could be the cause of this?

Kind regards,

Mark

Reply to: tickets(274342)

Hi,

before you wrote: “EventON’s products are always hidden in WooCommerce Shop by default. Unfortunately, you cannot change this since it may break EventON.“
Now you write: “You can unhide a product if needed. Just make sure to unhide every time you or EventON update it.“

Which one is it? This does not provide a lot of confidence…

The answer to your question is very simple: Our client (Pengiun Randomhouse, one of the largest publishers in the world) sells books of authors next to events with those authors.

And just in general: Making use of an existing solution (like Woocommerce here) should NEVER break that solution.

Reply to: tickets(274655)

Hello,

single event page is working now. Thanks for the great support!

I figured out that the issue with the fontawesome icons only appear in the backend, not in the frontend. I’m pretty sure that this is caused by the avada theme… 😀

 

Best regards,
Alexander

Reply to: tickets(274595)

Please have Ashan look at this. I have a consortium of organizations interested in adding it to their sites which will have a strong impact on the arts community here. But—they want the tiled view as I have it set up. Is it possible to work around?

Reply to: tickets(274631)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!