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Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

It works normally on our test server: https://dev2.myeventon.com/29746-2/

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

try adding to appearance>>>>customize>>>>additional css

@media (max-width: 568px)

.evcal_eventcard .evcal_evdata_row .evcal_evdata_cell {

    margin-left: 0px;

}

you need the latest tickets to work with woocommerce 6+

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Also I see you don’t have your orders set to auto complete so you have to manually complete tickets for the ticket email to trigger
try https://wordpress.org/plugins/autocomplete-woocommerce-orders/   this auto completes orders if its an instant payment system

and hunt around for a free smtp plugin these help to send the emails and take the load of wordpress sending which uses PHP sending which is dreadful for sending more than 1 email at a time.

Using 4.02 works

Well I have version 4.0.5
All right and thank you!

Guido

Ticket closed

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Please send us wp-admin access to your site as a private message for us to further assist your situation. (so ashan can see your settings)

what version are you using now

It will show events as Happening Now even though they don’t actually start for a few hours. For example, an event starting at 12pm will show that it is already in progress even though the time is only 9am currently. So I downgraded to a previous version and the time shows correctly. I actually did this twice to be sure. So currently my site is fine as long as I have a previous version of eventon