Archives: Replies

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Try going to Edit Event and add SEO Additions for Event, Organizer + enable SEO: Use organizer information to also populate performer schema data for this event. For “description” add any event content to Event Details.

Hello,

Could you update Tickets to 2.0.2 and Variations to 1.0.2?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Everything seems to be correct. Could you tell us more about “For some it still doesn’t work”?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hi Dave,

So I got it exactly right, thanks for clarifying this.

Yes, Brightcove is more or less just a stream in an iframe, at least in our case. Brightcove is mostly targeting the enterprise market, so it is a professional service.

You can see an iFrame in action here: https://dev.crimeday.de/events/jeffery-deaver-livestream/ (just a fixed-image with a countdown for now)

This is a free event, so I simply embeded the iframe in a text section.

I am looking forward to your and Ashan’s solution then and will think about workarounds, if we can’t get it solved until April (This event: https://dev.crimeday.de/events/charlotte-link-livestream/ )

Cheers,

Michael

Thanks so much! Fixed it and learned how to do something new in the process, I’ve never used a patch fix before.

Forgot the Login URL: https://dev.crimeday.de/wp-admin

Hi, the credentials from above still work. For your convenience:

User: ashanjay
PW: A*CN7V!FtcQKSY@7XQ3A7cwO

If you need FTP access too, here you go:

Server: crimeday.de (FTPS or SFTP with Port 24)
User: ashanjay@crimeday.de
PW: A*CN7V!FtcQKSY@7XQ3A7cwO

Thank you for your help

Michael

Can you try again please… we have intermittent access issues. You should be able to access it now. thank you