Reply to: tickets(268824)

it does not work for me on several devices.
i have now 2 test pages now

can you test on your phone:
page with shortcode slider and eventon_list:

https://www.clubguideberlin.de/test-3-eventon/

slider works ok

 

page with shortcode slider and dailyview:

https://www.clubguideberlin.de/test-2-eventon/

slider does not work ok it always moves 2 events on finger swipe

Reply to: tickets(270115)

@support

Same issue here and also the same as with the last update as I reported here: https://helpdesk.ashanjay.com/ticket/update-2-8-8-to-2-8-9-fails-the-package-contains-no-files/

Don’t ask us to manually update,  you have to fix it on your end by providing an update package WITH files on your update server and

Thanks
JP

Reply to: tickets(270042)

Ok, I saw the video and made the settings for the L2 language, however, I did not manage to configure the calendar for the mobile version, could you add it, taking into account the configuration that has the shortcode for the desktop version?

In the “Calendar” page there are two shortcodes, the first one is for desktop and the second one is for mobile.

 

Thanks

Reply to: tickets(270174)

in myeventon>>>>settings>>>>>search have you toggled

Enable additional search queries (may not work for all sites)

Reply to: tickets(265895)

Yes I certainly know that it shouldn’t be possible, or be happening at all, but it happens on every month when tickets are released. And as the exact number of tickets are sold for every repeating event, it’s not due to the incorrect number of tickets being entered at the beginning.

I guess we just can’t replicate the real wold scenario of so many people placing orders at once. I guess my feeling is that the occasional order is literally being made at the exact same time maybe. Really don’t know.

We have sales happening again tomorrow. I’ll double check what numbers my client enters before hand and will screen shot for you. Guessing we will have the same problem though.

With the auto-complete, this happens after the sale has been made though, so not sure how this would be a cause of the issue?

 

 

Reply to: tickets(270127)

For me, the last version was from 2020 and I wanted to be sure that PHP 8.0 would run without any problems.

I also tested with PHP 8.1 but unfortunately WP 5.9.1 is not ready yet and I cannot test EventOn.

I wish you every success and thank you.

Guido

Reply to: tickets(270153)

Hello Artem
Your intervention was not successful.
I noticed that the values of the minutes of the start time and the end time are not saved during the update.
When I open the event again, the minutes are back at xx:00.
Greetings
Edi

Reply to: tickets(265895)

The thing is that you cannot buy more tickets than available, because WooCommerce makes sure that there is always enough.

When I try to purchase more tickets than available with two accounts:

Sorry, we do not have enough “Ticket: test repeat” in stock to fulfil your order (1 available). We apologise for any inconvenience caused.

As for autocomplete. By default, WooCommerce requires you to go to each order and complete it manually. Instead of the plugin, could you try adding the code:

https://docs.myeventon.com/documentations/auto-complete-ticket-order/