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Anything on this issue?

Hello,

1. Please send us wp-admin access to your site as a private message for us to further assist your situation.

2. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

.evcal_desc .evcal_desc3 em i { color: red !important; }

Hello,

If possible, could you send us a screenshot of the issue?

Could you also check if the same happens with our demo site: https://addons.myeventon.com/

Hello,

Where can I check the shortcode:

Could you show us?

Also, when you use a regular shortcode inside of ESE https://docs.myeventon.com/documentations/use-eventon-shortcode-executor-widget/ or Text Element, does it work?

Can we try disabling plugins and switch the theme?

When I tried to upload the file again it let me to import more events:

Is it possible to update EventON to 4.0.5 on your old website, download the .csv file again and try to import events again, so both site use the same version of EventON.

Sorry, Kenneth, granting admin rights is not an option.

If the “editor” permissions I provided don’t allow you to access the home page of our site, I could reproduce the issue on a regular, non-Elementor page. Let me know if that would help.

Otherwise, a clue based on the initial ticket description may already be enough to solve this. Is the objective clearly understandable? Does the documented shortcode contain any errors or is there something missing to achieve the described result?

 

 

Hello,

Could you make sure that you are using the latest version of WeeklyView 2.0?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

No issues on our test server: https://dev2.myeventon.com/29778-2/

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Thank you solved