Archives: Replies

where is the code that i have to fix it?

Martin Strohal,

We are sorry for the issue. Please, with any issues, create a new ticket. We are going to respond ASAP.

udgang99,

Did you remove “return” from the shortcode? If you want, please create a new ticket, so we can apply the patch.

On mobile, could you manually clear browser cache (also try checking the website in Incognito Mode)? Or do you have a cache plugin installed on the server?

I believe that the cache should be updated by now. Could you check if you still cannot open cards?

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you please make sure that you are using the latest version of Tickets – 2.4.20?

Hello,

Please go to EventON > enable Remove schema data from calendar and Remove JSON-LD data for events > also check Everywhere except single event pages.

Correct, just make sure to set “Fetch & Import Type: Fetch current, Import only current events” on ICS Import Settings page.

Hello,

Simply copy everything to a new website and deactivate your license on the old one. Now activate it on a new one. Should just work with no issues. Just don’t delete EventON or events on the old website, license deactivation is enough.

Hello,

Please try using 

 sort_by=”sort_posted”

Hello,

Here is a patch fix that will fix it. Remove the “return;” value in the code.