Replies for tickets on suppota
I do not think this is coming from eventON, it seems like something is reloading the settings page again and again. It loads fine and then get reloaded. Only way to see whats causing this is to disable other plugins and enable one by one while monitoring eventON settings page. — Sorry wish there was an easy way.
Kindly let us know if you were able to do this on your site.
Vinny, kindly update tickets addon to version 2.0.2 https://docs.myeventon.com/documentations/changelog-event-tickets/ should resolve this.
I am sorry Ashish has been sort of on and off for quite some time now. I personally can not guarantee you will receive prompt messages if this job was proceeded ahead as we have seen the slowness of responses.
I am soo sorry the booking blocks for seats is not suppose to be public released. It was released as an accident as it is still in working progress.
If you want customers to select times with seats. I would recommend using variations and options and set different times as variations for each seat. Or you can use Booking addon.
Reply to: 262757 please state clearly what issues you need addressed.
Also kindly please reply in English as we do not speak french and it just slows us in responding. Thank you Jean!!
Hello Jonny,
The ticket addon order ID 96539 was cancelled on sept 22, 2021. You will need to re-purchase this addon. Sorry.
Hi Artem, does this feature come enabled by default? I have other plugins that are adding to the my-account page and the content is displaying fine – I am just not able to see this new feature.
EventON settings page load but still missing the scripts and styles. Not loading to the page. May be an issue with cache? I am not sure, this is NOT an eventON issue but an issue on your website from other themes/plugins or from your host.
Hello Bob, sorry about the delay. Been really swamped with many things.
The map was working fine when I tested. I am uploading eventON again into your site via FTP now.
Page for testing eventON map: https://concertclock.com/eventon-map-test/
Looks like something happened to your site with regards to loading eventON scripts and styles. 404 server errors. May be https SSL was changed?
You just sent me the same info that was sent in the first message and which was tried before i even opened a ticket. This is becoming a waste of my time since support doesnt seem to be bothered with reading about the issue and what was already attempted. I removed the admin access because it was unused. Feel free to close this ticket – it has been a waste of my time dealing with this plugin.