Archives: Replies

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

I also checked your website and no issues on the front-end, so I need to check the back-end:

I disabled “Show social media share icons only on single events”, so now the social section is visible:

Completely forgot about the setting. Sorry.

I also added custom CSS code to fix the twitter icon:

https://ibizaoutdoors.com/wp-admin/customize.php?return=%2Fwp-admin%2Fadmin.php%3Fpage%3Deventon%26tab%3Devcal_3

Please check and let me know.

I disabled all plugins and switched the theme. Now the website stopped working:

We usually don’t do any direct updates on customer’s website.

I disabled/enabled WPBakery, then cleared the cache plugin. Seems to be working now. Please check and let me know.

First of, could you make sure that all of your shortcodes have correct quotes. Please check this shortcode:

https://pastebin.com/T228CDTN

Please open Shortcode Generator by going to EventON > Shortcodes:

Now add 9 to “Event count limit“. Enable “Activate Tile Design” and select all related options:

Copy the shortcode.

Hello,

Could you elaborate more?

It’s already in the date block:

Hello,

Please take a look at these two guides:

https://docs.myeventon.com/documentations/confused-event-type-categories/

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

You can use Event Types to create such filters.

The thing is that for each filter you described, we have an add-on that does what you need.

For example, Event Map:

https://www.myeventon.com/addons/events-map/

Or WeeklyView:

https://www.myeventon.com/addons/weekly-view/

Or DailyView:

https://www.myeventon.com/addons/daily-view/

Try all of them on

https://dev.myeventon.com/wp-admin/

Closed as duplicate.

Ashan,

The same on dev2.

Please take a look at:

https://dev2.myeventon.com/test-1051/

Find this event in the calendar:

https://dev2.myeventon.com/events/test-50/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.