Reply to: tickets(393514)

Hi,

u: webmestre

pw: HS1ewX3zln)m@eZFs)cg3GjG

login: https://rachelb155.sg-host.com/huppee

Thanks

Reply to: tickets(392742)

Hi,

Do you have any updates, we submitted ticket 8 days ago so we are in a bit of a rush 🙂

Kind regards,

Adnan

Reply to: tickets(392699)

And I did try the css code, it’s still not working
here is the login again:
u: webmestre
pw: HS1ewX3zln)m@eZFs)cg3GjG

and its https://rachelb155.sg-host.com/huppee

Reply to: tickets(393116)

Please go to /wp-content/plugins/eventON/includes/calendar/class-calendar-event-top.php, line 97:

Reply to: tickets(393586)

Hello,

Could you remove this custom CSS code:

It should be in wp-admin > Appearance > Customize > Additional CSS.

Reply to: tickets(393588)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(393280)

It seems there is an issue with Divi’s WooCommerce’s elements:

Could you replace it with the default shortcode:

[woocommerce_checkout]

Event Tickets do not support Woocommerce Block cart and checkout at the moment.

Reply to: tickets(392699)

I cannot access wp-admin and wp-login.php anymore, both redirect to /404.

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header). You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.ajde_evcal_calendar.evoFC { min-height: 600px; }

This is going to set minimal height to the calendar, so maybe it will fix the issue.

Reply to: tickets(390018)

Sorry for the delay. The only fatal error in debug.log is this one:

[01-Aug-2025 06:59:13 UTC] PHP Fatal error:  DOMDocument::loadHTML(): Cannot use output buffering in output buffering display handlers in /home/d6dm2mw2kywv/public_html/wp-content/plugins/gravityforms/includes/libraries/class-dom-parser.php on line 206

Could you create a clone website, so we can do tests there without affecting the live website?