Archives: Replies

This was very helpful, thank you!

see video below

Ashan see original ticket above I have seen this issue before on another ticket- might be something wrong with lite and 4.0.3

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

but don’t update to 4.0.3 just yet- we are working on the bugs 4.0.2 is stable

seemed to work for me https://fahrschule-star-x.de/events/eventon-time-test/

clear your browser cache and see if that has any impact

you’ll have to add all the other event types as well

so event_type=”1,2,3,4,5,6,7,8″ event_type_2=”1,2,3,4,5,not-888,6,7,8″

Hi Steve,

If the update crushed your site previously, I would advise that you install your site in a testing site first and then send us the credentials so that we can help you fix the issue. That way, your live site will not be affected.

If you do not have a testing site, please send us FTP credentials to your live site so that we can be able to access your site files if the white screen appears again.

Hello,

Just to make sure we are on the same page, please send a screenshot showing the related events you want to hide as well as a direct link to where the main list can be found.

Hi Ana,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

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