Reply to: tickets(269718)

You are using image_id with a link. Please replace it with

image_url – Complete http:// url to an image from external source

Reply to: tickets(269849)

Hello,

Please update EventON to 4.0.2.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

In order to save the old design go to EventON Settings > Event Top > Select Default Calendar EventTop Style: Clear with left border colors and gaps.

Reply to: tickets(269639)

Because of how Advent Calendar works they won’t be able to see and press Buy button, until it’s the current date.

Reply to: tickets(265895)

Please update Tickets add-on to 2.0.2 on the duplicated environment.

Do you have any issues with these two test events I created: https://perthbbqstage.wpengine.com/wp-admin/edit.php?post_type=ajde_events

Maybe the issue is in Autocomplete Orders plugin? Could you try disabling it?

Not sure how to recreate the issue.

Reply to: tickets(175615)

hello

I have the same issue.

https://www.peccorp.com/?lang=zh-hans

Unfortunately some countries block google fonts. This results in timeouts and slow page loading.

 

Regards

Paul

Reply to: tickets(268013)

Please take a look at this test event I created (it’s excluded from showing to customers): https://tayakitchen.com.au/wp-admin/post.php?post=225686&action=edit

Do you have similar issue with it? Also, which version of Tickets add-on you had on https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/02/07015720/Untitled-1.jpg ?

Reply to: tickets(269811)

This is a joke, isn’t it? It can’t be that an additional event changes existing data! Creating a new event is not a solution, therefore this extension is useless. This was already possible with Copy&Paste. At least this should be visible in the documentation.

R.Sangiorgio

Reply to: tickets(268578)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Could you update Ticket Variations plugin to 1.0.2?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!