Replies for tickets on suppota
I stupidly replied within the email trail instead of here 🤦♂️
I still haven’t heard from you.. Would this be possible to do?
Ok then one last issue.
Is there a way for to filter or warn a user who is filling out the form to submit his paid event that the date selected is unavailable? If so is there a way to customize that message?
Yes if I turn cache of for the page it works fine. I have tested W3 Total Cache, WP Fastes Cache and WP rocket. All with the same result that the time left bar not working. So old event is still present if I don’t manually clear the cache. Even if I use default settings in the cache plugin.
Is there any js, css or anything I need to disable to get this to work. In the old version of the Event plugin before the progress bar of an event there was no problems.
Sorry about the delay chris been caught up with other things. Working on this now. Hoping for 4.0.3 release to include this on eventON
Trying to attach the CSV file as an image.
Why can’t I do autoupdate?
I don’t host my own wordpress so it is very difficult to update in the way you suggest.
I am also very concerned about breaking something as this is a very important part of our site.
Thanks
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
Which version of EventON are you using? Please update to 4.0.2.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
After the update go to EventON Settings > Event Top > Select Default Calendar EventTop Style: Clear with left border colors and gaps if you want to keep the old design.