Archives: Replies

It didn’t fix the problem, but i fixed it with code 🙂

Thank’s a lot! That did the job!

Hi, I ran the updates before the last class sales, but we’re still having issues. We don’t seem to have had any transactions go through that don’t match the number of tickets ordered, so that’s great and must have been fixed in the update. However we are still overselling on our classes. Can you please have a look and see what the cause could be. We only allow 25 tickets per class, yet some classes are overselling, in one instance by 10 tickets.

The events in question is called Charcoal Fundamentals April 2022 and it was setup with repeating event dates (as always) and had 12 different dates available through the month for that event. With 25 tickets set for each event. The below dates are the ones that oversold.

April 10, Oversold by 10 tickets
April 16, Oversold by 3 tickets
April 24, Oversold by 1 ticket
April 26, Oversold by 1 ticket

We really need to get to the bottom of this, as it causes my client a lot of headaches having to reschedule peoples tickets.

Looking forward to your quick reply, the next event goes on sale March 1, so we want to ensure this is corrected asap.

Cheers
Lee

That worked out thanks a lot, there is one issue with the import i bought today the CSV importer to import all the events in my other website, everything seem to go well but i have many recurring events. These recurring are not going good when importing the CSV. See the files included that was exported via EventON. From what i see now the selector is on all events turned off, but in the export agenda they are on. Any idea why repeating events not able to export?

Keep up this wonderful plugin!

Please try this code:

.ajde_evcal_calendar.boxy.boxstyle2 #evcal_list .eventon_list_event .desc_trig { padding-bottom: 10px; } .ajde_evcal_calendar.boxy.boxstyle2 #evcal_list .eventon_list_event .evcal_cblock { height: 50px } .eventon_events_list .eventon_list_event .evcal_desc .evcal_desc3 { display: none } .ajde_evcal_calendar.boxy.boxstyle2 #evcal_list .eventon_list_event .desc_trig { padding-top: 210px !important; } .ajde_evcal_calendar.boxy.boxstyle1 .evo_boxtop, .ajde_evcal_calendar.boxy.boxstyle2 .evo_boxtop { height: 191px !important; }

https://www.foodsorcery.co.uk/bookonline/

It should be available by default. Please try switching the theme to make sure that it’s theme fault.

Hello,

Please add pagination=”yes” events_per_page=”99″ to the shortcode:

[evo_event_manager pagination=”yes” events_per_page=”99″]

Spain.

Unfortunately, we unable to help with customizations.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.