Archives: Replies

Unfortunately, not at the moment. However, please take a look at websites such as upwork.com or studio.envato.com.

Unfortunately, I cannot load it:

Hello,

When you put a shortcode on a regular page it works correctly: https://www.armitt.com/609640-2/

Maybe the issue is in Divi?

Hello,

Please try following this guide:

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

Please also note that the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Hello,

Please take a look a this guide:

https://docs.myeventon.com/documentations/how-to-show-past-events/

I can only follow part of those instructions because we have a live web site and i cant just take it off line. I am also not a developer so i feel like i’m being asked to troubleshoot on my own rather than use the support which was paid for. So far feels like im just being given tasks that I’ve already done when digging through the support docs and no real attempt is being made at supporting the issue itself. Please re-read the original ticket details and you will see that the issue is unique to single-event pages and all the troubleshooting described in the support docs has been attempted, It is also why I provided you with wp-admin access.

Hello, I’m yet to get a response on the above issue. This is really bad as this issue came up after the update. I’d really appreciate it if this can be looked into as soon as possible.

No geographical restrictions. We have people that have viewed from all over the USA, Mexico, and Canada and I’ve never heard of an issue. Were you trying to log in? The login page is: https://www.newhoperca.com/hp_wordpress/wp-login.php

Hi – I have disabled the Divi icons plugin – and emptied all of the caches and the problem is still there – I am viewing it on an Apple iPhone 6s plus

Not that I know of, but I will check.