Archives: Replies

Hello,

Solved, we were using another e-mail rita@fica-oc.pt. I knew we’ve been paying every year but couldn’t figure out.

Hi Dan,

Unfortunately not. Do you have some kind of Geographical restriction on your site? If you do, please disable it temporarily so that we can be able to troubleshoot the issue.

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Hi Gladys,

Please take a look at our refund policy

https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Were you ever able to access the site?

Thanks but I already tried this before opening the support ticket, it did not work. Any other suggestions?

Hello! That worked perfectly, thank you! I have one last question? Is there a way for an event to appear in one calendar but not the other? For example, I want a repeating event to show on the Fulcal calendar but not in the slider at all? Is there a setting or a code for that to work? Thank you!

Ok thanks – are you able to send over the latest version of the tickets plugin in the meantime so we can get it working?

Thank you for the quick response. Do you provide a service for a client customization of your application?

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.