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Replies for tickets on suppota

Reply to: tickets(268818)

This is the response of perfmatters developer:

 

“I went ahead and checked out that EventON plugin’s code and it looks like that error message is actually hardcoded in their main eventon.php file:
You can see that at the bottom of the file here:
Have you tried getting a fresh version of that plugin?”
The Eventon plugin has been working fine since I installed it (approx 1 month) and without conflict with perfmatters. Last week I updated wordpress to the latest version. I don’t know if it has to do.
When I activate EVENTON (now I have it deactivated) it generates that error that is seen on the page
‘Bad Snippet of Code’ and prevents you from entering the site administrator
To access the administrator I had to rename the plugins folder, and I have been activating the plugins one by one. When I activate EVENTON, the error appears again

Reply to: tickets(267864)

Hello,

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. 

Reply to: tickets(268829)

Hello,

Please use the custom CSS code below to remove the white space

.ajde_evcal_calendar.boxy #evcal_list{margin-top:-21px;}

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

Reply to: tickets(268824)

Hello,

Do you have similar issue with our test server:

https://dev2.myeventon.com/29535-2/

I can re-create the issue even with Chrome’s Developer Tools on your website, but not on ours. Could you check?