Archives: Replies

Hi Stef,

Can you show us the code you are using please?

Thank you for sharing a staging web site for us!

We will check this out, review it properly and update your accordingly!

Allow us some time please

Hey Chris,

I have escalated this again for you, so we can handle it as quick as we can.

Hey Paul,

Can you please show us a screenshot please?

Doing tests now, I have noticed that if when designing the map of chairs you use the duplicate object several times continuously, it gives this error. That is to say, now with more time, he has redesigned my room but one by one and by duplicating the event (since it is very important for me since I make a template and then duplicate it for each event) if he duplicates it correctly the map.
Could this be a program bug?

I downloaded and activated the update. But after I submit the event there is still no e-mail. Itried to disable the map plug-in and the contact form (possible conflict with plug-ins) but this also didn’t solve the problem.

The settings for the plug-in are quite easy but maybe I did something wrong…

Great, now it works!

Thanks for your help and your super fast response!!

Have a nice day,

Nicolas

Hey Domingo,

Just followed up again so we can ensure this is getting shorted oit.

I gave you access on the beginning of the ticket.

It’s the same

Hey Eric,

We are sorry for the delay, but we are working and trying to get this shorted out for you 🙂