Archives: Replies

I have refunded you for the order Fabian. I am terribly sorry about the issue. Must have been a glitch in our system. I am glad you were able to purchase new addons and get it working. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

thanks, have tried that, still the settings panel doesnt work. Is it possible to get a refund on this purchase? We cant get the plugin to do what we want it to do. We have a deadline for the client and we just dont have to time to keep trying to trouble shoot a plugin that should work. Everything else on the site works perfectly.

I have not. I am sorry how was it sent?

I sent you a full documented case and you send me back some other example…. out of scope and nothing to do with my example !!!

NOT OK AT ALL !!!!

 

Hello,

I am very sorry, but this now the X time that I get such answers. I AM PAYING A LOT OF LICENCE FEES FOR YOUR ADDONS, AND TILL TODAY I NEVER MANAGED TO MAKE TICKET VARIATIONS AND/OR SEATS WORKING. Seats costs more than 100$ a year and IT NEVER WORKED !

What is the event example you are referring too?? This is not the event I created, so looks like being an screenshot from whatever you created????

What is the Event ID???? You are just trying to gain some time, instead of really helping me!

I never setup any event in USD and doesn’t find in my event list.

Can you please HELP me instead of coming back to me with always the same request: disable all other plugins…. not OK!!!

SORRY FOR BEING LIKE THAT NOW, BUT THIS IS NOT AN ANSWER FROM A SERIOUS HELPDESK ! I need help to make things run propperly!

Thank you very much!

All have same number of seats. You can try with this one, for example: https://arsmagna.live/wp-admin/edit.php?post_type=ajde_events

To replicate the navigation issue, please follow these steps:

1. go to calendar at: https://events.iloveseattle.org/daily/
2. navigate to Feb 28 and select events for that day.
3. click on right arrow in timeline again to go to March (it will take you to March 28)
4. click on left arrow to go to March 1 – it takes you back to February

Are you getting different result?  How do you get from March 1st from Feb 28 in DV?

Ok, Artem, we have made some progress now.  The calendar is at: https://events.iloveseattle.org/daily/

However, I am confused about how the navigation arrows are supposed to work compared with how they actually work.  Do you have any reference materials, documentation, or tutorial that can help us?

Event Card Designer lets you to add/remove/sort elements on Event Card:

https://docs.myeventon.com/documentations/make-sure-eventcard-data-visible/

PS Thank you very much for showing that there was a bug. Fixed!