Archives: Replies

Hello,

Any email, you like. Just add a new user with a@a.com as it’s email.

what email address will I use yo give you access. I tried clearing the cache and its still not working. Thanks

Hi Jeremy,

Please clear your browser and server cache and then check if that fixes the issue.

If it does not, please send in some wp-admin access and we will be happy to take a closer look at the issue.

Hello,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Hi Sergio,

We have an addon which can do that https://addons.myeventon.com/dailyview/.

Be sure to test it on https://dev.myeventon.com/wp-admin

Hello,

Would you please follow the instructions here https://developers.google.com/maps/documentation/javascript/get-api-key to ensure you did not miss anything when setting up the API?

The error says your API key is not authorized to use the service or API

Hi Ben,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Thank you for your response. Few things:

1. The client website has very custom needs and has been using that many plugins for years now, including yours, without issues working together.

2. They are using a CloudVPS server, so they have more resources than the average “shared” hosting account.

3. The dev site I setup and gave you access to, literally has all plugins disabled except EventOn. The fact they are all deactivated on the dev / testing site, takes them out as potential causes.

Again, you aren’t accessing the live site right now. You need to review the test site I put together at the suggestion of your other team member.

https://dev2.bmwra.org
https://dev2.bmwra.org/wp-admin/
Username: eventon
password: WPtppweb5124@@

Please advise.