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Replies for tickets on suppota

Reply to: tickets(265415)

That seems to be the solution to serving WebP

Initially was hit with large load time (my images are too big also).

I reimplemented Lazy Load and that brought it down a bit (second s/s)

 

Any other suggestions to improving score on this page? Minimize thread work jumped.

This is probably the most important page for the site and only that piece of eventon shortcode on it.

Reply to: tickets(263124)

To be clear – I can delete a variation, it vanishes, and I click save. Then if I reopen that date, the variation will be still be there.

Reply to: tickets(263124)

Yes, that’s right, after creating them with the generator. I can edit them successfully, but the delete function doesn’t register after clicking ‘save’.

Reply to: tickets(251356)

Thank you micheal for letting us know. We will be doing more and more testing with PHP 8.0 in the coming months 🙂

Reply to: tickets(266557)

Hi Ashan

We purchased Waitlist a couple of years ago, but you refunded our subscription as there were too many issues with it for it to be useful for us. We’d like to try it again as there seems to have been some updates. I’ve just deactivated Waitlist and Wishlist licences in myeventon.com account. Is this what you were requesting us to do? I’ll leave it to you to decide whether to refund our Wishlist subscription or use it to credit our purchase of Waitlist.

Reply to: tickets(225515)

Hi there Eric, I am looking at your site. You got 81 active plugins my friend!! that is an insane amount of plugins. All of those need huge amount of memory to run on PHP processors. I’d check with your web host again to see if there is something they can do from their end. 

Its also best practice to delete un-used plugins. And remove un-essential plugins that are just dragging your speed down. 

Reply to: tickets(266342)

We are looking into this issue. Would you mind enabling plugin editor access for us in your site?

https://docs.myeventon.com/documentations/how-to-enable-plugin-editor-for-wordpress/

Reply to: tickets(266185)

Hi there Christos, so what happen I think is, if you scan the code once — goes to green but if you refresh the same page. — it shows blue because it is already scanned. 

Is there any way to make sure you are not refreshing the page when you first scan it?

How are you scanning the tickets btw?