Reply to: tickets(266212)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(266220)

try looking at myeventon>>>>>settings>>>>>event top

then look for a new drop down with options to display the event top

choose the 2nd last option

Reply to: tickets(266197)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(266197)

Thank you so much for your help. My client actually changed it at the post level.

 

This is really helpful. I should be able to take it form here.

Yes, the blue looks awful.

 

 

 

Reply to: tickets(266039)

Hi there Jan, I am able to replicate this issue. It is a bit complicated with price options sold as separate ticket. Please allow me sometime to get back to you on an update on this as I have several things I am working on at the moment 🙂 

Reply to: tickets(265600)

SO you have used different emails for myeventon.com and helpdesk, that is the problem. Neither of the emails you mentioned above have an account with myeventon.com is there another email associated with the addon orders? 

Reply to: tickets(265243)

please find the updated invoice: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/01/20173523/invoice-33489.pdf

Reply to: tickets(265532)

Hello Sascha,

As mentioned in many places in our website and during the checkout of addons at myeventon.com — our addons are on 1 year subscription. I am sorry if you do not agree with our model.

Further information on licenses can be found in here: https://docs.myeventon.com/documentations/licensing-eventon-products/

I am also not sure what you are asking?? 

If you buy eventON full version from codecanyon, you can use it indefinitely. It is buy once and good to go. There is no subscriptions on EventON main plugin. 

Reply to: tickets(265630)

Haha thank you Christian. Your order is refunded! If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!