Reply to: tickets(264725)

Hello,

Please follow

https://docs.myeventon.com/documentations/make-sure-eventcard-data-visible/

Make sure that Speakers and Schedule boxes are added.

Reply to: tickets(264628)

Here is my screen capture response. Hopefully I have explained it well enough.

https://www.youtube.com/watch?v=W6gvGY01Y6c

Thank you!

Reply to: tickets(264710)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(260658)

Hello,

Please take a look at how the latest version looks on our test server: https://dev2.myeventon.com/29045-2/

I can install 2.0.2 alongside with the current version on your server so you can test them out. Just send us the login info as a private message.

Reply to: tickets(264493)

Please open Shortcode Generator and check FullCal:

https://docs.myeventon.com/documentations/shortcode-generator/

Reply to: tickets(264573)

It seems that the issue can be not with the memory limit but old add-ons.

Please check for latest versions from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

Reply to: tickets(258374)

When I checked EventON Settings > Scripts & Styling, Disable JQuery Mobile script, Disable Moment script, Disable Jitsi script were disabled so in order to make sure that the fix works all the time you need to make sure that the options are enabled all the time.

Reply to: tickets(264558)

Let’s hold off on the refund process please. The help desk was able to fix the problem with event on so I’m going to try it again.

I will put in another separate request for a refund if need be.

 

You can close this ticket.