Hello,
I could resolve the issue with envato and i’ve uploaded the new version of EventOn and it’s activated.
But now i can’t activate the addon i have (Event Tickets), because i can’t log in to your website to find addon license key from My eventon > My licenses.
The problem with envato was that we changed company name, so the e-mail changed. We had the e-mail hello@volta-oc.pt but now is hello@fica-oc.pt. Please can you check if that was the e-mail used to log in? We don’t have that e-mail anymore and don’t have access to it.
After the upload of the new version, the addon doesn’t work so we cant sell tickets. Please help us.
Thank you,
Rita Daniel Rodrigues
Thanks, Ashan! I’ll mark this ticket as resolved.
Yes, just the slider issue, any update on progress? Thanks.
Sorry it’s not about customization.
We will have a coder to do that ~ we just need some info for him to work on it.
Yes, it appears to be working, thanks! What did you do?
Hello and thank you for your reply. Unfortunately the events won’t come back when I restore the plugins. Just to be clear… they are not saved in the database?
Hello,
thank you for the quick reply. I try it, but it do not work….
I habe the DIVI them – is this the problem?
Best regards
CLaudia
Hello, I changed the settings as advised, but the event color still shows up as background and not as left border color.
Could you follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
We are sorry for the delay. I’ve contacted Ashan, he’ll check this ASAP.