Reply to: tickets(263570)

see video on page theres lot of errors

send this to your theme developer

click the vimeo logo to get the link

Reply to: tickets(262666)

It happens even if only EventON, EventON Tickets, and EventON Reminders are active. We’re using Hello Elementor Theme. Caching didn’t help that much.

It seems to happen because of the run_cron() function in class-cron.php.
This seems to run delete_cron() ,and get_option() inside it, for every cron in the if/else statement on line 35.
If I uncomment this line the page load reduces from 40 to 2 seconds. Could it be that there is something wrong with this if-statement? Is it normal that this function runs on every page load?

Best Regards and a happy new year!

Reply to: tickets(264496)

Hi Daphne,

I have checked and it seems you were able to activate the license.

Please let us know if you have any other questions.

Reply to: tickets(263570)

Hi,

I have done this except for the date.

What do I need to disable? I think that plugin is being used by the theme.

Thanks

Reply to: tickets(264503)

this is the qr addon

https://www.myeventon.com/addons/qr-code/

so its a program that adds QR codes to your tickets (or to the RSVP if you use that)

as for the physical machine used to scan- we don’t offer these- you can use your phone to scan QR codes or many scanner guns work (but not all)

Reply to: tickets(264504)

I think that themefy is interfering- if possible can we turn that off while we go in and sort things?

Reply to: tickets(263701)

Hi,
I’m sorry to bother you again, but I’m still trying to add a field to the forms on pss-securitas.no. I’ve used your example with some changes, and the field does show up in the ‘action user’, but it is not added to forms on the page. I’m not familiar with your plugin (I did’nt set up the page in question), but your tutorial says to just add the code to functions file, nothing about the settings in ‘action user’. Do I have to do something in he ‘action user’ addon? I’m not sure if the code I’ve made should save the field in it’s current state, but I believe it should be showing an additional text-field in the forms (it does not).

Can you please send me a link to a tutorial or other documentation on how to make changes to the forms on pss-securitas.no, or tell what I’m missing?

Reply to: tickets(264505)

its possible that themefy is overiding the css- perhaps deactivate that until we sort out the new css and then turn it back on

Reply to: tickets(264505)

this gets rid of the title

.evoAUL_lcor  {display: None !important;}

but getting rid of the actual field doesn’t seem to work

Reply to: tickets(264505)

no I’ve tested that on your site thats not going to work- not sure why

whats the direct path to your child themes custom styles