Archives: Replies

Hey George,

I have asked him but I am not sure if he has to the time to take this again and continue on it.

Hey Lauren,

Escalated again to Ashan

Thx. What choice is that when creating shortcodes?

theres alot of errors on the page

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

while you wait for ashan 

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

and I will add- not a useless ticket- I have designed many websites and sometimes I see an error- I can’t figure out, its handy to have a place to bounce ideas off, or get reminders to clear a cache here and there. The worst thing you can do is think your question is useless. 

possibly needed to clear the browser cache and not just the wordpress cache 

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. provide as much detail in that feature request

That being said there may be a wordpress plugin out there that allows you to search custom post types do a search for custom search on the wordpress repository

(the results will probably not be in an eventon format- but when clikced on will take to the single event page

try

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes” tiles=”yes” tile_count=”4″ tile_height=”300″]

Please send us wp-admin access to your site as a private message for us to further assist your situation.

we would need to see it in action ourselves as theres not much on your events

also

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.