Archives: Replies

Hi,

I am sorry but we can’t do this. We need a clear answer what u are doing right now is really a guess.

Have u purchased from us or not? What account you are using to create support?

Thank you Basilis

for replying back.

Since it’s too difficult for your team to help us on customizations, can we have some freelancers details that can help us on future request?

It is important for us to have official support since your team built us more than 3 custom plugins.

best

George

 

Hey,

Thank you for all that feedback, we will ensure to review and see where the problem is coming from, so we can get it solved.

ok thanks for the info!

Hehe. I meant, what do i choose/click on in the shortcode generator to get tiles?

Hey,

We will check if this issue still permit, give us a moment

Hi,

True, please note that WordPress required 512M to run properly, so it is better if the hosting provider goes to that size.

Hey Sara,

I checked your page. I think this is added from the theme as I see the CSS.

We can help you fix it, but before this, can we supply CSS code that u can add, or u want us to see if this is coming from eventON and u want us to fix it there?

Hi There,

What is the code supposed to do, can u help us understand?

Hey,

Well, u can always compare with your previous shortcode 🙂