Reply to: tickets(260964)

logins from past tickets didn’t work for me

please post the username and password and login link as a private reply

Reply to: tickets(260964)

Why would it display at a different size to the monthly view? That to me seems to be your problem and one you ought to sort out. I’m not asking for a customisation but rather for your software to look uniform across all of it’s widgets.

I don’t understand why you would make it display at different sizes. Please explain…

Reply to: tickets(261064)

we don’t have elementor on our dev site so we would need to test on your site

try pasting the shortcode into a text file instead of the widget

Reply to: tickets(260985)

Unfortunately this didn’t work. Tried turning it off and on a few times – no color change. Let me know what to do.

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Ticket creation wizard:
The ticket creation on this helpdesk.ashanja.com website when clicking “New Ticket” above – that pops up in a modal.

  1. the ticket creation wizard does not allow uploading of screenshots (there is no field for this)
  2. loses the data when you click “back” (if you click “back”, it will take you to an empty field and u will need to retype the info)
  3. doesn’t allow you to go back to edit the information when you get to the end (before the submit screen).

Only possible to attach one screenshot, so attaching #3 – no buttons to click back to edit the ticket. Hope that’s helpful.

Reply to: tickets(261059)

from the wordpress dashboard you need to resave your permalinks

so from wordpress click settings>>>>>>permalinks and simply resave the permalinks page

Reply to: tickets(261032)

Very very helpful – I understood what you was saying and this was very beneficial. Sorry for the confusion but yes that was what i was after.

Now to figure out an RSVP button / External event submission (I know the plugin exists) however ill have to get traction on the site first 🙂

Than you

Reply to: tickets(261032)

I think??? that you want to have a a location filter where you see all London events (regardless of the street within london) and then all plymouth events (regardless of the actual street) click 1 button for london and all london events show is this right?

if thats the case you would probably want to activate a 3rd event type and call it City and then add London, plymouth, Birmingham, Cambridge etc 

The built in event location filter works with the actual address, so by using event type 3 you can make it based on City

see video

Reply to: tickets(261032)

I can see the location filter however – I can only have 1 event in city: London

I have to create different areas for one city because the location tag does not let me make multiple London

I wanted to filter all London and click one london but instead im having to create multiple london.