Replies for tickets on suppota
Thank you. So far, so good!
Now, two more have arisen (please see images attached):
– What about the fields that say “UNDEFINED” ? In Language section all fields are filled, I think.
– Can the Text Editor FONT be adjusted to the one we used for EventON headers (Font: Sansation) ?
What do you mean? There is no Customization > Additional CSS
FYI.. if you click back a month, then forward a month it works… but on initial load its broken with wrong events on footer
Thanks! We’re checking into it.
The problem is resolved for now, I am trying to find out why it happened.
Can we investigate by switching the theme and disabling plugins?
Please take a look at this update guide:
https://docs.myeventon.com/documentations/update-eventon/
Autoupdate may not work for some users so you’ll have to manually download it from CodeCanyon and update it.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Use sort_by=”sort_posted”. This way events will be sorted by their posted date.
Hello,
Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
After, could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.