Replies for tickets on suppota
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
so he’s going to need the email address of the new account (name as well) and what purchase ID)
with eventon bought from codecanyon you buy once for life- with unlimited support- BUT codecanyon doesn’t really have a system set up to buy once so (we have chosen the options that make it possible within) It says you get 6 months of support but in reality its unlimited support for the lifetime of the eventon.
you wont get charged again there is no automatic payment for eventon from code canyon- just wait for it to expire within codecanyon- It will probably still be there but you are not being charged per year to use it.
the addons on myeventon.com are yearly subscriptions but what you bought from codecanyon is a one off payment
Should I do that?
What do u mean by no subscription at all?
attached herein is my purchase receipt to the eventon wordpress.
Does it mean I’ll just wait until it expires?
With RSVP add-on you can use RSVP – User RSVP Manager [evo_rsvp_manager]. Just add the code to Account page so users can see their events.
Ashan,
No issues on dev2. On their site they have the latest version of Advent as well as EventON.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hey,
The udpate will be available to your WordPress app, when we have it ready!
Hey,
Can we get WordPress access please?
Hi,
Thank u for sharing! we will do review that to see where we will go!