Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Ashan that pending cancelation can cause confusion- are there better words to use

it comes across as tho the cancelation only takes hold after the pending- and suggests that its not fully cancelled

No you wont be charged and I think that Ashan needs to change that wording because I remember another person with the exact same question

I think the pending part comes from the fact theres still time until the end of your license but it needs to be clearer

Great screen shots thank you!

I added that crossed out CSS to Appearance>>>Customize>>>>additional css

and it appears to be holding

I’ll alert Ashan to this so that in the next version that error is fixed. (sorry full cal went under a change from the previous versions to fit in with the new eventon 4+) 

also this page: has some alternative views of the full cal https://waterfire.org/full-cal-test/

and this video explains why they are used

(I know you didn’t ask for it just like to add my 2 cents)

Hi Sara,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Richard I know I refunded you for fullcal but please take a look at the new version 2.0.1 https://addons.myeventon.com/fulcal/ we have addressed all the issues in there.

Hello,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. 

Cheers!

Thanks team, the plugin was updated to 2.7.6

That’s not exactly what I’m asking.  Let me try and explain my dilemma.

The event spans a large number of days over two months – June 9-July 24 but doesn’t happen every day so spanning it over that period doesn’t reflect accurately on the calendar in month view.  So here’s what I want to be able to happen…

(1) I want to be able to have the event span to show on the eventCard top here:
https://www.dropbox.com/s/t9lusr3f5e97kqi/Screen%20Shot%202021-11-23%20at%206.07.14%20PM.jpg?dl=0

(2) In the list view, it should appear like the other events that span over multiple days like this:
https://www.dropbox.com/s/zfki8g6a36prkwq/Screen%20Shot%202021-11-23%20at%206.09.08%20PM.jpg?dl=0
Actually – this would be good if it were an option – “how do you want it to appear – like a span between the start and end date or the individual dates”

Calendar view is fine with it being on the individual days.

Does that make sense?

order refunded.