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Hello,

I cannot access your website because of

Error establishing a database connection

As for the issue, please follow to hide the error from the front-end:

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

I am going to assign this ticket to Ashan so he can fix the error itself and send you an updated version. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

Please take a look at this guide:

https://docs.myeventon.com/documentations/hook-eventtop/

The main issue is that you need to write quite complex code to make the button work correctly.

Since you purchased Event Lists: Ext add-on, please use

[add_eventon_el number_of_months=”12″ hide_empty_months=”yes” event_count=”6″ event_count_list=”yes” show_limit=”yes” show_limit_ajax=”yes” tiles=”yes” tile_bg=”1″]

Just make sure that quotes are correct.

If the issue continues, please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Ashan,

Please take a look at these two orders:

https://dltickets.com/wp-admin/post.php?post=71358&action=edit

https://dltickets.com/wp-admin/post.php?post=67054&action=edit

They both have the same seats.

Please send us more examples of WooCommerce’s Orders with the issue. Also could you tell us how do you complete orders? Manually or automatically?

Please update add-ons again, there are new versions available.

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!

Hello,

By “links” do you mean Edit Event > User Interaction for event click >  External Link? Could you elaborate?

If you set User Interactions, you can just remove ux_val from the shortcode, so each event can use it’s own interaction you set.

The quotes are incorrect. Please copy the ones around 4 on the same line.

Sorry for the delay found the issue please make this code change in your website and that should resolve this issue.

code : $start_ampm = trim( strtolower( $data[‘evcal_st_ampm’] ) );

Edited line