Archives: Replies

Hi

Please can you come back to me as I cannot access the functions in my subscription? Removing them temporarily shouldn’t mean I can’t download them to reuse them or even add them back onto the renewal. I’m hoping this is a simple process to reactivate where required.

Thank you,

Zak

Excellent, David!! Got it! Thank you 🙂

Hello, When you say “Yeap all good”, does that mean you’ve managed to fix the problem?

Quand vous dites “Yeap all good”, cela veut dire que vous avez réussi à régler le problème ?

Cordialement. Jean Marc

Hello,

I’d like to remove the colored hover effect on featured events, and there to be no hover color like on non-featured events seen here: https://www.promoternow.com/las-vegas-club-events/

Is there an easy option for this? Thanks

I cannot even receive a test email from https://www.sti-innovation.com/wp-admin/admin.php?page=eventon#evcal_013. It seems that the issue can be with the server’s emailing capabilities.

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

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