Archives: Replies

If you have added the API and its still not working then we would need to see the backend set up- theres not much we can diagnose from the frontend

The only limitation would be if you connect it to mailchimp and your mailchimp account had limits

but if you are not using mailchimp you can have unlimited

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

I added some css to make it appear at the top

Nevermind found it here is the updated invoice.

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2021/12/03104404/invoice-33142.pdf

FYI for future you can use the 2nd address line for VAT number during check out https://www.myeventon.com/checkout/

Martina which order ID is this for?

This is not related to billing 🙂

I assume you are using event tickets addon to do the event ticket payments. Which use woocommerce.

Beauty of this is whatever modifications you can do to woocommerce on payment handling side it will also work with eventON tickets.

So I found this.

https://wordpress.org/support/topic/looking-to-capture-payment-authorization-but-delay-charge/

This seems to be what you need.

Bare in mind I have not tested this so I am just going off what the internet says.

Jean, so your subscription order ID 129874 was renewed. Are you wanting refunded for the trade addons you mentioned above? 

It’d be lot easier for me to refund you for just those and you can purchase other needed addons. 

Ricki are you wanting all the addons refunded or just API?