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the problem persists. I uninstalled the plugin and installed version 1.9.5 but the problem did not go away.

Hi Joe,

This issue has been responded to in #255512, Please wait for a response there. I am going to close this ticket.,

Hi Joe,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Hi Rana,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience.

have a look at this long winded video (not my finest video sorry)

the shortcode I used to display everything is 

[add_eventon_list number_of_months=”12″ fixed_month=”1″ fixed_year=”2021″ show_et_ft_img=”yes” lang=”L1″ hide_empty_months=”yes”]

right now you have set that calendar to show event type 22- but there are no events to show

if you have sensitive data on your website you can use something like this

https://wordpress.org/plugins/user-role-editor/

to hide from those you let in 

but we would need  access to eventon &  plugins at aminimum

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Its frustrating for us to try and diagnose without the proper tools to diagnose, screenshots and front end access don’t allow us to get in and sort things out

when we read a neg review about us not helping-(after asking multiple times for access so that we can help)  you gotta meet us half way- you need to provide access its as simple as that. Each website is unique from the combination of plugins, to the hosting theres a load of causes to issues all of which we can’t possibly know by looking at the front end or a screenshot

we will not be helping you any further without access. we prefer not to do guess work by looking at screenshots.  we have customers who want to be helped I will close this ticket down- if you want help- please create a new ticket- and provide wp-admin access without it we are not going to waste a second looking over it.

could you clear your browser cache

CTRL+H 

It still doesnt work for me, however thats good to see the app is working with the lightbox for you.

Now, try lightbox=no from the shortcode and see what happens to the page. For some reason, the whole page is removed from display on all browsers (we’ve already had this bug reported by our customers). This is the reason we had to move to lightbox in the first place, and it isnt ideal..