Reply to: tickets(257049)

Thanks for this, it worked.

I have few observations and a conflict.

When the event is being clicked, it shows a popup with few details instead of going to the single event page: https://prnt.sc/1xl6yg1

Errors

  1. When the ticket addon plugin is active, the event manager dashboard will display an error: https://prnt.sc/1xl767t
  2. There is no ticketing section in the event single page of any of the events even after setting the prices for the ticket and did the necessaries.

You can check the site live here: https://ticketonline.ng

Reply to: tickets(257066)

Thanks..

FTP Username: lektrk@kissfm.com.au
FTP server: ftp.kissfm.com.au
FTP & explicit FTPS port:  21

pw: H3LPth@nks!

Reply to: tickets(257066)

I will get Ashan to look at this

if you could post FTP access (look through your hosting emails they normally contain FTP login) Ashan may need this

it will be something like 

ftp.kissfm.com.au
with a username and password

he is on a different timezone than us

Reply to: tickets(257066)

also i notice when i dont use lightbox, the page refuses to load at all.. eventon completely kills the page.. are you sure its not the app?

Reply to: tickets(257066)

thanks for the detail. I have disabled and reenabled most of the plugins one by one but no good. YT plugin is no-more..

The debug log means nothing to me….

I don’t know how to disable the theme without damaging the site, and its live, so we cant afford that.

 

The console advice means very little – but what about this error? Isnt this error from your app?

timepicker and quicktag?

 

nchecked runtime.lastError: The message port closed before a response was received.
au_script_f.js:238 Uncaught TypeError: FORM.find(…).timepicker is not a function
at HTMLBodyElement.<anonymous> (au_script_f.js:238)
at HTMLBodyElement.dispatch (jquery.min.js:2)
at HTMLBodyElement.v.handle (jquery.min.js:2)
at Object.trigger (jquery.min.js:2)
at HTMLBodyElement.<anonymous> (jquery.min.js:2)
at Function.each (jquery.min.js:2)
at s.fn.init.each (jquery.min.js:2)
at s.fn.init.trigger (jquery.min.js:2)
at Object.success (au_script_f.js:197)
at c (jquery.min.js:2)
au_script_f.js:663 Uncaught ReferenceError: quicktags is not defined
at Object.success (au_script_f.js:663)
at c (jquery.min.js:2)
at Object.fireWith [as resolveWith] (jquery.min.js:2)
at l (jquery.min.js:2)
at XMLHttpRequest.<anonymous> (jquery.min.js:2)

Reply to: tickets(257066)

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Something on your site is preventing the load

see vieo below

Reply to: tickets(256834)

Thank you for your time and your advices, EventOn is very the best extension for calendars that I’ve ever seen.
Best wishes!