Reply to: tickets(257066)

so we upgraded to 2.2.8 and it hasnt resolved anything! Can you please help us. We are now completely up to date with the plugins we need for this..

Appreciate some support here, now that we’ve resolved your concerns with regards to the versioning and support, and noting we dont have developers to help us…

Reply to: tickets(256834)

OK I’ve found why the location don’t appear, so I’ve just some problems with the offer price and I would some smaller tiles…

Reply to: tickets(256834)

Thank you for these suggestions. I disabled the extensions and apparently the description text is displayed. I now have a problem with 1) the display of the event price because I have configured it but it does not appear on the screen. and 2) with the location displayed on the first event I created but not on the other two.

Also, I am wondering how to create a display of smaller tiles?

Otherwise I can’t create clones of my site because I don’t understand how to duplicate, it’s too complicated for me!
Thank you

Reply to: tickets(257066)

so if we repurchase it, will you guarantee to support getting us back with our action user? each day is an impact for us… can you send me the links? I would rather buy via the website than codecanyon.. or migrate to your website from codecanyon if thats possible?

Given we clearly have old licenses, can you do any discounts for us?

Reply to: tickets(257066)

sorry to say with reagrds to action user if you can’t get your designer to update it- you will need to purchase it. (we can’t transfer the license from the designer to you without their permission and also each purchase is connected to a license – if your designer has stoped paying for the license back in 2018  you will need to buy it yourselves.

as for the burst SMS enquiry- it has not been fixed- I am still working on getting a solution

Reply to: tickets(254235)

David, no one is REQUIRED to update to new version, if you have done custom work to fit to custom requirements, please stay in the old version where things worked just as you wanted, specially if you can not afford clone testing before going live.