Archives: Replies

Replies for tickets on suppota

Reply to: tickets(256249)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(256467)

Q4:  When using tiles=”yes” the text on the tiles (Title etc.) can be truncated e.g. my 3 November event.  I had this issue with the original format when testing 4.0, but the issue there was resolved by installing version 4.0.1.  I now however need the same word wrapping when using tiles.
See: https://dev.asbyparish.org.uk/test-eventon-2/

Reply to: tickets(256494)

Just FYI – to see what the current/correct slider and sidebar calendars look like you can go to https://lakesidenews.com/

and look at the home page. There are two calendars in the righthand sidebar – Lake Events and Off Lake Events – if you click to see details, you’ll see the time and location are over/under each other. Also to the left of the sidebar calendar, I am using a shortcode for the EventON slider – below is the shortcode I am currently using for the slider …

[add_eventon_slider cal_id=”Outdoor Slider” slider_type=”mini” slide_auto=”yes” slider_pause=”4000″ slide_pause_hover=”yes” slider_speed=”1000″ slide_hide_control=”yes” slide_loop=”yes” number_of_months=”3″ event_type=”316,” etc_override=”no” ]

I hope this info helps.

Reply to: tickets(255215)

Attached is a screen shot of what I’m talking about – there used to be a 2nd image option to upload for a background image that seems to have disappeared.  I wish I had had the forethought to take a screenshot of it the way it used to be to show you that, but didn’t realize it would be going away – that’s how it had always been since I’ve been using it.

I would at least like to remove the box (or make it a white box so it basically disappears) – but ideally, it would be nice for it to return to the way it was.

Please let me know if I can change this and if so, how.

Thanks.

Reply to: tickets(256467)

UPDATE:

OK, I’ve discovered the parameter tile_count=”1″; so that’s Q1 answered.

Q2 stands

Q3: When an event does not have a featured image I get a large gap at the top of the tile where an image would be.  Can this be suppressed for those events without an image?

THANKS

Reply to: tickets(256111)

Hi, I followed those instructions and still was met with the errors. I do feel it is related to the Action Users add-on of the plugin.

Reply to: tickets(256494)

Thanks for such quick reply – Your info above as well as the info posted in your tweet to use:

eventtop_style=’4′
tile_style=’2′

corrected all the style issues for the sidebar shortcode EXCEPT that it did not put the detail of time/location in over under format (see image) – instead time and location are listed side by side which causes text to be scrunched. Can I get the time over location instead if side by side?

Also, for the EventOn Slider is there a similar fix to the shortcode? Colors are okay, but the date (month/day) run into the event title text (see image). Is there a fix for text on the slider?