Reply to: tickets(404315)

kindly update to the latest version 5.0.8 — should resolve this. 

https://docs.myeventon.com/documentations/eventon-changelog/

Reply to: tickets(404402)

Hello,

Seems to be working in Troubleshooting Mode:

https://rtvzulthe.nl/wp-admin/site-health.php?tab=troubleshoot

Could you please try the instructions mentioned in this documentation (The best way to tell #1 and #2)?

Reply to: tickets(404410)

Of course the settings for the eventcard do include these element (visible). I have exported my settings, but cannot upload.

So here is the json (hope this helps) & thanks in advance for your support :

{”evcal_cal_hide”:”no”,”evo_header_meta_data”:”no”,”evo_rtl”:”no”,”evo_hide_shortcode_btn”:”no”,”evo_lang_corresp”:”yes”,”evo_login_link”:””,”evo_schema”:”no”,”evcal_schema_disable_section”:”everywhere”,”evo_remove_jsonld”:”no”,”evo_remove_jsonld_section”:”everywhere”,”evo_noevent_set”:”default”,”evo_noevent_btn_action”:”none”,”evo_noevent_link”:””,”evo_delete_settings”:”no”,”evo_disable_csv_formatting”:”no”,”evo_dis_icshtmldecode”:”no”,”_evo_email_encode”:”def”,”evcal_cal_gmap_api”:”yes”,”evcal_gmap_disable_section”:”complete”,”evo_gmap_api_key”:””,”evcal_gmap_scroll”:”no”,”evcal_gmap_format”:”roadmap”,”evcal_gmap_zoomlevel”:”12”,”evo_gmap_iconurl”:””,”evo_hide_location”:”no”,”evo_gen_map”:”no”,”evo_mapfull”:”no”,”evo_openinapp”:”yes”,”evo_geoOSM”:”no”,”evo_global_tzo”:”Europe/Paris”,”evo_global_tzo_s”:””,”evo_tzo_all”:”yes”,”evcal_cal_hide_past”:”yes”,”evcal_past_ev”:”today_date”,”evo_foot_tz”:”no”,”evcal_header_format”:””,”evo_usewpdateformat”:”yes”,”evo_timeF”:”no”,”evo_timeF_v”:””,”evo_timeF_tf”:””,”evo_show_localtime”:”no”,”evo_show_loct_on”:”no”,”evo_gmt_hide”:”yes”,”evo_eventtop_progress_hide”:”no”,”evo_hide_live”:”no”,”evo_ics_format”:”utc”,”evo_minute_increment”:”60”,”evo_time_offset”:””,”evcal_hide_sort”:”no”,”evcal_hide_filter_icons”:”no”,”evcal_sort_options”:[””,””,””],”evcal_filter_options”:[””,””,””,””,””,””,””,””],”evo_filter_color”:”no”,”evo_filter_hide_empty”:”no”,”evo_cal_theme”:””,”evo_theme_current”:”default”,”evcal_font_fam”:””,”evcal_font_fam_secondary”:””,”evcal_arrow_hide”:”no”,”evo_arrow_right”:”no”,”evo_dis_all_caps”:”no”,”evo_fte_override”:”no”,”evcal__ftec”:”ca594a”,”evcal_header1_fc”:”202124”,”evcal__fc2”:”202124”,”evcal__sot”:”B8B8B8”,”evcal__sotH”:”d8d8d8”,”evcal__jm001”:”ffffff”,”evcal__jm002”:”656565”,”evcal__jm003”:”656565”,”evcal__jm004”:”f5f5f5”,”evcal__jm006”:”656565”,”evcal__jm007”:”CFCFCF”,”evcal__jm008”:”656565”,”evcal__jm009”:”fed584”,”evcal__thm001”:”ffffff”,”evcal__thm002”:”ADADAD”,”evcal__thm001H”:”ffffff”,”evcal__thm002H”:”d3d3d3”,”evcal__jm010”:”737373”,”evcal__jm011”:”ffffff”,”evcal__jm010H”:”e2e2e2”,”evcal__jm011H”:”202124”,”evcal__jm01A”:”737373”,”evcal__jm01AH”:”ffffff”,”evcal_loader_001”:”efefef”,”evcal_loader_002”:”f5b87a”,”evose_1”:”202124”,”evose_2”:”ffffff”,”evose_4”:”9e9e9e”,”evose_5”:”cdcdcd”,”evosr_1”:”202124”,”evosr_2”:”F2F2F2”,”evosr_3”:”202124”,”evosr_4”:”3d3d3d”,”evosr_5”:”bbbbbb”,”evosr_6”:”f9d789”,”evosr_7”:”14141E”,”evosr_8”:”14141E”,”evosr_9”:”202124”,”evosr_10”:”ffffff”,”evo_001a”:”b4b4b4”,”evo_001b”:”ffffff”,”evo_tzoa”:”2eb4dc”,”evo_tzob”:”ffffff”,”evo_rep_1”:”fed584”,”evo_rep_1c”:”202124”,”evo_rep_2c”:”656565”,”evo_noe_1”:”ffffff”,”evo_noe_1c”:”202124”,”evo_noe_2”:”ffffff”,”evo_noe_2c”:”202124”,”evcal__evcbrb”:”d5d5d5”,”evcal__fc3”:”202124”,”evcal__fc3st”:”202124”,”evcal__fc6a”:”202124”,”evcal__fc6”:”202124”,”evo_ett_colorful_color”:”custom”,”evcal__colorful_text”:”ffffff”,”evcal__ett_borderleft”:”7px”,”evcal__bgc4”:”f1f1f1”,”evcal__bgc4h”:”fbfbfb”,”evcal__bgc5”:”fff6e2”,”evcal__bgc5h”:”ffecc5”,”fs_eventtop_tag_1”:”F79191”,”fs_eventtop_tag_2”:”202124”,”evcal__cancel_event_1”:”F79191”,”evcal__cancel_event_2”:”202124”,”evcal__cancel_event_3x”:”333333”,”evcal__cancel_event_4x”:”b0b0b0”,”fs_eventtop_est_0a”:”5bdaf7”,”fs_eventtop_est_0b”:”202124”,”fs_eventtop_est_1a”:”e3784b”,”fs_eventtop_est_1b”:”202124”,”fs_eventtop_est_2a”:”6edccd”,”fs_eventtop_est_2b”:”202124”,”fs_eventtop_est_3a”:”67ef78”,”fs_eventtop_est_3b”:”202124”,”fs_eventtop_featured_1”:”ffcb55”,”fs_eventtop_featured_2”:”202124”,”fs_eventtop_repeat_2”:”fed584”,”fs_eventtop_repeat_1”:”202124”,”fs_eventtop_completed_1”:”585858”,”fs_eventtop_completed_2”:”202124”,”evoeventtop_cmd_btn”:”237dbd”,”evoeventtop_cmd_btnA”:”202124”,”evoeventtop_live1”:”f79191”,”evoeventtop_live2”:”9a9a9a”,”fs_eventtop_clr18a”:”202124”,”fs_eventtop_clr18b”:”ffffff”,”evcal__fc4”:”202124”,”evcal_fs_001”:”18px”,”evcal__fc5”:”202124”,”evcal__bc1”:”fdfdfd”,”evcal__bc1_rgb”:””,”evcal__bc1in”:”f0e7d1”,”evcal_getdir_001”:”ffffff”,”evcal_getdir_002”:”888888”,”evo_ec_link”:”ef4040”,”evcal_gen_btn_bgc”:”620034”,”evcal_gen_btn_fc”:”ffffff”,”evcal_gen_btn_bgcx”:”620034”,”evcal_gen_btn_fcx”:”ffffff”,”evo_btn_2nd_bgc”:”d2d2d2”,”evo_btn_2nd_c”:”ffffff”,”evo_btn_2nd_bgch”:”bebebe”,”evo_btn_2nd_ch”:”ffffff”,”evcal_closebtn”:”f7f7f7”,”evcal_closebtnx”:”f1f1f1”,”evo_color_lb_1”:”202124”,”evo_color_lb_2”:”ffffff”,”evo_color_lb_3”:”cfcfcf”,”evo_color_lb_4”:”666666”,”evo_health_1”:”ececec”,”evo_health_2”:”202124”,”evo_health_3”:”202124”,”evo_health_4”:”e8e8e8”,”evo_live1b”:”202124”,”evo_live3”:”202124”,”evo_live4a”:”202124”,”evo_live4b”:”dcdcdc”,”evo_live5a”:”888888”,”evo_live5b”:”d6f5d2”,”evo_googlefonts”:”no”,”evo_fontawesome”:”no”,”evcal_css_head”:”no”,”evcal_concat_styles”:”no”,”evo_load_scripts_only_onevo”:”yes”,”evo_load_all_styles_onpages”:”yes”,”evo_dis_jqmobile”:”no”,”evo_dis_moment”:”no”,”evo_dis_jitsi”:”no”,”evcal__ecI”:”202124”,”evcal__ecIz”:”18px”,”evcal__fai_001”:”fa-align-justify”,”evcal__fai_002”:”fa-clock”,”evcal__fai_repeats”:”fa-repeat”,”evcal__fai_vir”:”fa-globe”,”evcal__fai_health”:”fa-heartbeat”,”evcal__fai_003”:”fa-map-marker”,”evcal__fai_004”:”fa-microphone”,”evcal__fai_005”:”fa-tachometer”,”evcal__fai_006”:”fa-link”,”evcal__fai_relev”:”fa-calendar-plus”,”evcal__fai_007”:”fa-ticket”,”evcal__fai_008”:”fa-calendar-o”,”evcal__fai_008a”:”fa-route”,”evcal__evo_faq”:”fa-question-circle”,”evo_etl”:”false”,”evcal_top_fields”:[””,””,””],”evotop_location”:”both”,”evo_widget_eventtop”:”no”,”evo_eventtop_customfield_icons”:”no”,”evo_showeditevent”:”no”,”evo_eventtop_style_def”:”_2”,”evo_eventtop_img_effect”:”def”,”evo_eventtop_org_link”:”0”,”evo_etop_tags”:[””,””,””,””,””,””],”evo_ftimg_height_sty”:”def”,”evo_ftimgheight”:””,”evcal_default_event_image_set”:”no”,”evcal_default_event_image”:””,”evo_locimgheight”:””,”evo_orgimgheight”:””,”evo_addtocal”:”all”,”evo_addtocal_slug”:””,”evo_ecard_lbs”:”def”,”evo_ecard_lbnav”:”no”,”evo_morelass”:”yes”,”evo_opencard”:”no”,”evo_card_http_filter”:”no”,”evo_card_loc_btn”:”yes”,”evcal_cmf_count”:”5”,”evcal_af_1”:”yes”,”evcal_ec_f1a1”:”civicrm-id”,”evcal_ec_f1a2”:”text”,”evcal__fai_00c1”:”fa-asterisk”,”evcal_ec_f1a3”:”yes”,”evcal_ec_f1a4”:”all”,”evcal_ec_f1a5”:”no”,”evcal_af_2”:”no”,”evcal_ec_f2a1”:””,”evcal_ec_f2a2”:”text”,”evcal__fai_00c2”:”fa-asterisk”,”evcal_ec_f2a3”:”no”,”evcal_ec_f2a4”:”all”,”evcal_ec_f2a5”:”no”,”evcal_af_3”:”no”,”evcal_ec_f3a1”:””,”evcal_ec_f3a2”:”text”,”evcal__fai_00c3”:”fa-asterisk”,”evcal_ec_f3a3”:”no”,”evcal_ec_f3a4”:”all”,”evcal_ec_f3a5”:”no”,”evcal_eventt”:””,”evcal_eventt2”:””,”evcal_ett_3”:”no”,”evcal_eventt3”:””,”evcal_ett_4”:”no”,”evcal_eventt4”:””,”evcal_ett_5”:”no”,”evcal_eventt5”:””,”evo_tax_ue_event_location”:”no”,”evo_tax_ue_event_organizer”:”no”,”evcal_mdt_1”:”no”,”evcal_mdt_name_1”:””,”evcal_mdt_img1”:”no”,”evcal_mdta_1_1”:”no”,”evcal_mdta_name_1_1”:””,”evcal_mdta_1_1_fv”:””,”evcal_mdta_1_1_v”:”0”,”evcal_mdta_1_1_ft”:”0”,”evcal_mdta_1_2”:”no”,”evcal_mdta_name_1_2”:””,”evcal_mdta_1_2_fv”:””,”evcal_mdta_1_2_v”:”0”,”evcal_mdta_1_2_ft”:”0”,”evcal_mdta_1_3”:”no”,”evcal_mdta_name_1_3”:””,”evcal_mdta_1_3_fv”:””,”evcal_mdta_1_3_v”:”0”,”evcal_mdta_1_3_ft”:”0”,”evcal_mdt_2”:”no”,”evcal_mdt_name_2”:””,”evcal_mdt_img2”:”no”,”evcal_mdta_2_1”:”no”,”evcal_mdta_name_2_1”:””,”evcal_mdta_2_1_fv”:””,”evcal_mdta_2_1_v”:”0”,”evcal_mdta_2_1_ft”:”0”,”evcal_mdta_2_2”:”no”,”evcal_mdta_name_2_2”:””,”evcal_mdta_2_2_fv”:””,”evcal_mdta_2_2_v”:”0”,”evcal_mdta_2_2_ft”:”0”,”evcal_mdta_2_3”:”no”,”evcal_mdta_name_2_3”:””,”evcal_mdta_2_3_fv”:””,”evcal_mdta_2_3_v”:”0”,”evcal_mdta_2_3_ft”:”0”,”evcal_mdt_3”:”no”,”evcal_mdt_name_3”:””,”evcal_mdt_img3”:”no”,”evcal_mdta_3_1”:”no”,”evcal_mdta_name_3_1”:””,”evcal_mdta_3_1_fv”:””,”evcal_mdta_3_1_v”:”0”,”evcal_mdta_3_1_ft”:”0”,”evcal_mdta_3_2”:”no”,”evcal_mdta_name_3_2”:””,”evcal_mdta_3_2_fv”:””,”evcal_mdta_3_2_v”:”0”,”evcal_mdta_3_2_ft”:”0”,”evcal_mdta_3_3”:”no”,”evcal_mdta_name_3_3”:””,”evcal_mdta_3_3_fv”:””,”evcal_mdta_3_3_v”:”0”,”evcal_mdta_3_3_ft”:”0”,”evo_event_archive_page_id”:”97”,”evo_event_slug”:””,”evo_ditch_sin_template”:”no”,”evo_textstr_sin”:”Evu00e8nement”,”evo_textstr_plu”:”Evu00e8nements”,”evosm_disable_ogs”:”no”,”evosm_1”:”no”,”evosm_loggedin”:”no”,”evosm_comments_hide”:”yes”,”evosm_hide_title”:”no”,”evosm_show_monthyear”:”no”,”evosm_etc_override”:”no”,”evosm_eventtop_style”:”immersive”,”evosm_ics_link”:”no”,”evosm_som”:”no”,”evosm_diencode”:”no”,”eventonsm_fbs”:”yes”,”eventonsm_tw”:”no”,”eventonsm_ln”:”no”,”eventonsm_wa”:”yes”,”eventonsm_pn”:”no”,”eventonsm_rd”:”no”,”eventonsm_copy”:”no”,”eventonsm_email”:”yes”,”eventonsm_header”:”no”,”evosm_rep_cur_def”:”no”,”evo_content_filter”:”evo”,”evo_settings_query_type”:”default”,”evo_sanitize_html”:”no”,”evo_dis_nonce”:”no”,”evo_com_method”:”endpoint”,”evo_cache_events”:”no”,”evo_restrict_csv”:”no”,”evcal_move_trash”:”no”,”evcal_delete_past_events”:”no”,”evcal_mark_completed”:”no”,”evcal_paypal_pay”:”no”,”evcal_pp_email”:””,”evcal_pp_cur”:”AUD”,”_evo_zoom”:”no”,”_evo_zoom_oauth_id”:””,”_evo_zoom_oauth_cid”:””,”_evo_zoom_oauth_csecret”:””,”_evo_zoom_key”:””,”_evo_zoom_secret”:””,”evoai_on”:”no”,”evoai_key”:””,”evoai_model”:”gpt-4o-mini”,”evoai_roles”:[””,””,””,””,””,””],”evosr_default_search_on”:”no”,”EVOSR_showfield”:”no”,”EVOSR_advance_search”:”no”,”EVOSR_default_search”:”no”,”evo_email”:””,”evo_desc_check”:”no”,”evo_debug_mode”:”no”,”evo_fusion_off”:”no”,”cmd_count”:1,”evo_ecl”:”{\”1\”:{\”1\”:{\”n\”:\”ftimage\”,\”h\”:\”\”,\”c\”:\”\”}},\”2\”:{\”1\”:{\”n\”:\”time\”,\”h\”:\”\”,\”c\”:\”\”}},\”3\”:{\”1\”:{\”n\”:\”eventdetails\”,\”h\”:\”\”,\”c\”:\”\”}},\”4\”:{\”1\”:{\”n\”:\”locImg\”,\”h\”:\”\”,\”c\”:\”\”}},\”5\”:{\”1\”:{\”n\”:\”location\”,\”h\”:\”\”,\”c\”:\”\”}},\”6\”:{\”1\”:{\”n\”:\”getdirection\”,\”h\”:\”\”,\”c\”:\”\”}},\”7\”:{\”1\”:{\”n\”:\”organizer\”,\”h\”:\”\”,\”c\”:\”\”}},\”8\”:{\”1\”:{\”n\”:\”addtocal\”,\”h\”:\”\”,\”c\”:\”\”}},\”9\”:{\”1\”:{\”n\”:\”evosocial\”,\”h\”:\”\”,\”c\”:\”\”}},\”10\”:{\”1\”:{\”n\”:\”gmap\”,\”h\”:\”y\”,\”c\”:\”\”}},\”11\”:{\”1\”:{\”n\”:\”virtual\”,\”h\”:\”y\”,\”c\”:\”\”}},\”12\”:{\”1\”:{\”n\”:\”health\”,\”h\”:\”y\”,\”c\”:\”\”}},\”13\”:{\”1\”:{\”n\”:\”learnmore\”,\”h\”:\”y\”,\”c\”:\”\”}},\”14\”:{\”1\”:{\”n\”:\”repeats\”,\”h\”:\”y\”,\”c\”:\”\”}},\”15\”:{\”1\”:{\”n\”:\”relatedEvents\”,\”h\”:\”y\”,\”c\”:\”\”}},\”16\”:{\”1\”:{\”n\”:\”evoet\”,\”h\”:\”y\”,\”c\”:\”\”}},\”17\”:{\”1\”:{\”n\”:\”evo_faq\”,\”h\”:\”y\”,\”c\”:\”\”}},\”18\”:{\”1\”:{\”n\”:\”customfield1\”,\”h\”:\”y\”}}}”,”evcal_af_4”:”no”,”evcal_ec_f4a1”:””,”evcal_ec_f4a2”:”text”,”evcal__fai_00c4”:”fa-asterisk”,”evcal_ec_f4a3”:”no”,”evcal_ec_f4a4”:”all”,”evcal_ec_f4a5”:”no”,”evcal_af_5”:”no”,”evcal_ec_f5a1”:””,”evcal_ec_f5a2”:”text”,”evcal__fai_00c5”:”fa-asterisk”,”evcal_ec_f5a3”:”no”,”evcal_ec_f5a4”:”all”,”evcal_ec_f5a5”:”no”}

Reply to: tickets(403724)

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

Reply to: tickets(403849)

How do I deselect the other options that are available in the pop-up? 

I don’t want ”All” selected. The user is only subscribing to a specific event or event type. How can I just subscribe them to that event?

Also, when an event is created the system generates a uniqe event number / ID. But when users subscribe from an event, the ID is not being passed. Is there a way to capture the event ID when they subscribe?