Reply to: tickets(409112)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(408625)

We are testing 5.0.11, so if you can wait a little, please wait. Then you’ll be able to update automatically.

The way you described the updating process is correct.

Reply to: tickets(408960)

/login leads to 404 page. Could you send us a link to the correct login page?

Please try going to EventON > Advanced > try a different Select event calendar WP Query method.

Reply to: tickets(409125)

We are sorry for the delay. I’ve added these two test lines to the file, but nothing new appears on the email:

Comparing to our website:

Maybe your hosting provider’s cache doesn’t allow new changes to appear because it doesn’t load the updated file.

Is it possible to completely disable it for a test?