Archives: Replies

Yes

Ticket #255003

Thank you very much for your video! The problem is that I cannot recreate this on our test server: https://dev2.myeventon.com/28214-2/ (Twenty One theme).

Can we try switching your theme to the default one for 5 seconds max?

Ashan,

The same on dev2:

https://dev2.myeventon.com/28208-2/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

By color, calendars seem identical:

Please make sure to change Jump buttons from EventON Settings > Appearance > Calendar Header. If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header.

Could you please let us know what can we change to help you?

Please accept our sincere apologies.

Yes, the images are visible on your test page

Hello,

Which version of EventON are you using? Could you go to EventON Settings and save them (no need to change anything)?

Hello,

Please go to EventON Settings > Language > ADDON: Event Tickets > Ticket section title.

Could you try going to EventON Settings > Appearance > EventCard Styles? If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header.