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Replies for tickets on suppota

Reply to: tickets(254916)

With our agency we look after approx. 350 customers. 12 customers are using your plugin. Almost every week we have problems with updates etc. This is really frustrating and costs us time and money. If that doesn’t change quickly, we will advise our customers to use a different plugin.

Thomas

Reply to: tickets(254966)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(255146)

can you give us full admin priviliges because when I log in I can’t view eventsI can’t view anything on the fasting rule /event type 1, I can’t see a list of events

generally the fasting rule wouldn’t appear if there is no events in that category (perhaps you have only made fasting rule events for english and not the other language

I don’t know- hard to diagnose when I can’t see the settings