Replies for tickets on suppota
hello,
i need a little help. how can i get a design like this https://demo.myeventon.com/?view=tile-view-with-details-right-of-date
Do you have a demo file that I could import or can you help me with the settings?
At the moment, for me it looks like these events https://demo.myeventon.com/?view=basic-event-list
Thank you
Yes, now I did. Thanks. Seems the issue is resolved.
Thank you that solved the problems!
Can you also please add the event location to show up in the check-in page? Since we have multiple locations at the same day
Hi Ashan. Sorry I wasnt able to respond on this. I just tested it and it’s working now. I can see that the HTML5 scanner is new and in beta but it’s working now. Thank you
I am not familiar with jqueary and how to fix. I don’t see anywhere in documentation. How can we get this addressed?
Hello,
Please take a look at these guides:
https://docs.myeventon.com/documentations/customize-single-events-page/
https://docs.myeventon.com/documentations/how-to-customize-events-archive-page/
https://docs.myeventon.com/documentations/customize-location-organizer-archive-page/
No further actions are required. We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!
Could you try manually clearing the browser cache?
Hello,
4.9.10 version is available. Please update it and check the issue again.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!