Reply to: tickets(392109)

Hello,

4.9.10 version is available. Please update it and check the issue again.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(392111)

Hello,

I don’t find a sidebars on your page. By default Location template doesn’t have it:

https://dev2.myeventon.com/event-location/get-a-pet/

Please also take a look at this guide on how to customize Event Location template:

https://docs.myeventon.com/documentations/customize-location-organizer-archive-page/

I can also hide with CSS if you can send me a screenshot of the part you want to hide.

Reply to: tickets(391732)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(392016)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!

Reply to: tickets(392106)

have you added it to the event top

in myeventon>>>>settings>>>>event top

(you can also add the times and location as well as other things)

Reply to: tickets(391732)

Hi, I gave you the subscriptions IDs not order ID. 
Order IDs are: #211476 #211474

Old paypal: o.khalil@omkh.net
New paypal: robert@roblens.com 

Thank you 🙂

Kind regards
Omar

Reply to: tickets(391019)

Please unblock my IP, so I can check the website. Please also send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Reply to: tickets(392047)

Hello,

Variations use their own capacities and when they are enabled, there is no option to set the global capacity for the whole event. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.