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Replies for tickets on suppota

Reply to: tickets(391276)

I’m updating it now and will leave it that way for 15 minutes so you can check it. I can’t keep it in this state for longer, as my website is active 24/7.

Thanks for your help!

Reply to: tickets(391023)

Yes and now we’re out of time 🙁  I will have to cancel the auto charge and we’ll have to work on getting it reenabled once we get a quote 🙁

Can you please make sure our software does not stop working during this time?  I started the process very early to ensure this didn’t happen.

Reply to: tickets(391276)

Could you update EventON, so I can check the issue on your website and send you custom CSS code to fix any issues?

Reply to: tickets(393117)

The login info didn’t work for me:

Error: The password you entered for the username eventon is incorrect.

Could you check and let me know?

Reply to: tickets(393154)

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Reply to: tickets(393175)

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Did you customize/extend any of EventON’s templates?

Reply to: tickets(392561)

Got it, thanks…

One last thing, can I hide 2023 and 2024 here as screenshot shows?

No meaning to show them since we are a new site.