Archives: Replies

Sam how did you edit the single event template? when I went here: https://hamiltoncivicmuseums.ca/wp-admin/post.php?post=14541&action=edit and tried to edit with Oxygen it does not load the page.

please apply this patch fix. this will fix the search not workin we will also release a new version 5.0.2 with this fix.

code: https://dev2.myeventon.com/codeshare/rruncxyOneYe

please try re-downloading 5.0.1 and running it any see if it fix the issue? 

Hello, we also received a message from a client who attempted to make a non-ticket order purchase. However, he received a “Failed to generate tickets for your order. Please contact support.” message. This may be connected with an EventOn issue.

Hello,

Seems to be working on my side:

Could you try clearing the browser cache?

Hello,

Here is a patch fix that will fix it. Remove the “return;” value in the code.

Hello Chris Maas,

Here is a patch fix that will fix it. Remove the “return;” value in the code.

We are having the same issue with our events cards not opening. I tried adding ux_val=”3″ but that did not work

No worries….I’ll just wait it out. The cards are expanded so people can get all the event details for the time being, so at least there’s an in between until the issue is resolved full-stop. 

Hello,

Please update to EventON 5.0.1 and then make sure to apply this patch fix that will fix the event cards not opening issue. Remove the “return;” value in the code.