Reply to: tickets(409140)

Hello,

You can try using ”Price Options” from this guide ”Add ticket price options”:

https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

Add options with 0.00 price for your customers to choose from.

’are table covers required?’ – is a yes/no questions so you can add a new option for people to add it to their ticket.

Please check and let me know.

Please also note that usually such questions are added to Checkout. Please take a look at this guide:

https://docs.myeventon.com/documentations/how-to-add-additional-fields-at-checkout/

Instead of type=”text”, you can try using any of ”Attribute Values” from this guide:

https://www.w3schools.com/TAGs/att_input_type.asp

Reply to: tickets(408625)

It will be, but not sure when. So better update with the version I sent you to fix the issue ASAP.

Reply to: tickets(409170)

Hello,

Could you update EventON to the latest version?

To update eventon to latest version: (If auto update works, please try that from with your website plugins page)

1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.

Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!

Reply to: tickets(409112)

I apologize, I think I placed the code in the wrong place because I got a critical error. I have removed it back. May I share FTP credentials with you?

Hostname: giowm1095.siteground.biz

Username: guest@dunsinane.org

Password: Iwfati@2026!

Port: 21

Reply to: tickets(401132)

This ticket is 3 months old we have a newer version of eventON which has addressed all these issues. 5.0.10 — if you still having these issues with the latest version as well, kindly let us know. Otherwise we will proceed to close this ticket.

Thank you very much!

Reply to: tickets(407392)

Which browser do you use that shows issues? if it works fine on one browser but not in others, that could also mean delayed cache issue.