Reply to: tickets(392231)

Hello,

Please go to EventON > Maps API > add Google maps API Key (Required). Since you added Event Locations with Addresses, you need to add your key to make sure locations work.

Reply to: tickets(392189)

https://kongresiluzji.pl/#program and https://magicconvention.eu/#program are two completely different websites with different domains, correct?

I need to check the shortcode on https://magicconvention.eu/#program as well.

Reply to: tickets(392212)

Please make sure to cancel your current subscription:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Reply to: tickets(392212)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(392160)

This style from your theme increases font-size of the time block:

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header). You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.evosch_oneday_schedule .c em.time { font-size: 13px !important; }

Reply to: tickets(390730)

Hi there, unfortunately I wasn’t given permission by my higher ups to allow you to have access. The good news is that the issue seems to have been resolved.

Reply to: tickets(392212)

Hi,

Acount on myeventon is associated with j.salamon@dimedia.com.pl 🙂

Order to cancel is: #211066