Archives: Replies

Hello Support Team,

We’ve noticed that the events eventually appear on the frontend calendar, but it takes quite some time for them to show up after being created in the backend.

It seems there’s a delay between the moment the event is published and when it becomes visible on the calendar.

Could you please let us know what might be causing this delay and if there’s a way to make the events appear faster on the frontend?

Thank you very much for your help.

Best regards,

Ana

Thanks for your reply,

I have verified that the timezones are the same in WordPress and EventON.

I’ve shared wp-admin access details.

Nope. The problem is the “Month strip” option in the DailyView. I turned off and it’s finaly OK now.

That fixed it, thank you. Is there a way to change this text from “OTHER EVENTS” to “VIEW LOCATION DETAILS” or something?

Hello, Thanks I have removed the line and it opens, however I still see a red rectangle, can we hide this?

Thanks, Rob

Sent. I made a note as we had to divert back to 4.9 as the new release had a bug or something. Essentially, events would not load and we couldn’t sell any tickets.

Thank you Artem 🙂 That worked!! 🙂 I did eventually look for those code lines to remove the “return” value, and the file you highlighted is not present for me, so I will stay standing by until a plugin update is pushed out…Cheers 🙂

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.