I updated the info and tested.
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(409024)
Hello,
Please add this to the shortcode you are currently using:
number_of_months=”12”
Reply to: tickets(409025)
Hello,
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information in ”Access Information”, thank you!
What’s your current version of RSVP?
Reply to: tickets(408625)
if i delete the code below, will only the search bar disappear?
[add_eventon_search]
[add_eventon_el hide_empty_months=”yes” sep_month=”yes” show_et_ft_img=”yes” ux_val=”3a” exp_so=”yes” number_of_months=”36”]
Reply to: tickets(408883)
Yes 5.0.10
We shared access info. Please log in and fix. We have 4 more client websites to fix after this.
Reply to: tickets(408625)
No luck with either. I replaced ux_val=”3a” with ux_val=”3” and then ux_val=”4”.
This is the existing shortcode:
[add_eventon_search]
[add_eventon_el hide_empty_months=”yes” sep_month=”yes” show_et_ft_img=”yes” ux_val=”3a” exp_so=”yes” number_of_months=”36”]
Reply to: tickets(408625)
Thanks Artem. Can you give me an idea when there will be an update. I need to report back to my customer.
Reply to: tickets(409007)
Hello,
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Reply to: tickets(408378)
Please follow this instruction:
To update eventon to latest version: (If auto update works, please try that from with your website plugins page)
1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.
Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!
Reply to: tickets(408625)
You will get notified when the new version will be available on wp-admin > Plugins, where you’ll be able to update automatically.