Reply to: tickets(390709)

Hello,

Please take a look at this guide:

https://docs.myeventon.com/documentations/customize-eventtop-date-format/

But you can also go to EventON > Language > Months and Dates > replace Jan, Feb and so on with full length words. Then do the same with day names.

Reply to: tickets(390710)

Hello,

First of please try debugging for JS errors using:

https://docs.myeventon.com/documentations/debug-javascript-interactive-issues/

If no issues appear, please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(390714)

Hello,

You are using EventON Lite, but in order for add-ons to work, you need to purchase and install the full version of EventON:

https://www.myeventon.com/full/

Please check and let me know.

Reply to: tickets(390412)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(388545)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!

Reply to: tickets(389271)

Hi,

I updated the plugin and noticed that on desktop the animation works perfectly. Thank you for your efforts and great support.

However, on mobile, the animation is not working. Only blank grey day boxes appear but no animation is displayed. You may kindly check that too.

I appreciate.